To use a device with Mavis Cloud Hub you must first pair it with your account.
How it works
All devices that work with Mavis Cloud Hub are issued a Cloud ID when they connect to the internet. A Cloud ID is a three word identifier that is issued by Mavis and it enables Mavis to communicate with the device wherever it is in the world. Once a Cloud ID is paired with a Mavis Cloud Hub account, that device has a secure connection that can be used by the account owner for remote configuration and device management as well as services including Mavis C2C.
Automatic Pairing direct from Mavis Camera
When creating or signing in to your Mavis Cloud Hub account directly from Mavis Camera the process includes an automatic pairing process. This uses the Cloud ID to automatically pair the app to your existing or newly created account. This means you can start setting up Streaming or Mavis C2C destinations instantly without the hassle of a separate pairing process.
Once complete destinations can be configured either directly in Mavis Camera or via hub.mavis.cloud.
Manual Pairing
The Mavis Cloud Hub pairing process has been designed to provide maximum flexibility while also remaining secure. Manual pairing can be completed from hub.mavis.cloud using a Cloud ID. To manually pair a device or app:
- Sign in to you Mavis Cloud Hub account using a browser
- Obtain a Cloud ID from a device or app
- Ensure the device or app is running and connected to the internet
- Tap "Pair Device" from the Mavis Cloud Hub "Devices" page
- Enter the three word Cloud ID from step 2
- A new device will be created in your devices page
One of the benefits of manual pairing is that it provides the option to pair a device without providing Mavis Cloud Hub sign in details. For example, you may want to set up the SRT details of a remote contributor who is using Mavis Camera. Without any technical knowledge this contributor can provide their Cloud ID (either verbally or via email or text) to the Mavis Cloud Hub account holder. Once paired to their account, the account holder can set up all the details for the SRT stream.
Useful Terminology
Mavis Cloud Hub - The cloud platform that powers Mavis apps and services. The desktop site is available at hub.mavis.cloud
Cloud ID - A three word identifier that is used to pair a device to Mavis Cloud Hub
Pair - Associating a device or app to a Mavis Cloud Hub account using a Cloud ID
Unpair - Disassociating a device or app from a Mavis Cloud Hub account while keeping the same Cloud ID on the device (which can then be reused in another pairing process)
Reset Cloud ID - Request a new Cloud ID from Mavis. This will orphan the old Cloud ID and it will become effectively useless.